Case Management: M3 Assignment: Communication

Case Management: M3 Assignment: Communication

Think of an example of a Case Manager in a movie clip, television show or you tube clip, that you have seen in the past, where a case manager is providing a service.

• Briefly describe the communication skills used by the case manager that we explored in the M3 Discussion.
• Examine your personal feelings toward seeing the video and evaluate responses that would potentially impact the communication process.
• Please provide a link to the clip along with your assignment.