Resource: Ch. 14 Case Study: Conflict-Handing Styles in Organizational Behavior in Health Care (2nd ed.)


Choose two scenarios from the Conflict-Handing Styles section and write a 700- to 1,050-word response to the questions provided at the end of each scenario.


Using the scenarios:  1) Identify a problem-solving model that could be used in the situation and leadership qualities that may be involved. 2) Describe a process that the leader may need to use to promote change within this organization after a situation like this has occurred.


Discuss with your classmates.


Format: A cover page is required.  Use a heading for each scenario selected. Use headings to clearly identify the problem solving model and the process that that you used to promote change.  A formal introduction and conclusion is not required.

References and citations are required. 


Click the Assignment Files tab to submit your assignment.


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